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Customer Support

Questions about Price and Availability?
For questions about pricing and availability of products or services, please contact your local sales representative

for assistance with:

  • Semiconductors
  • Passive RF and Microwave Components
  • Connectors and Cable Assemblies
  • Relays and Switches
  • M2M/Embedded Solutions
  • Power and Control Devices
  • Passive Power Components - including
    power Film / Electrolytic Capacitors
  • Thermal Management

Richardson RFPD
Email: rfpdsales@richardsonrfpd.com
Phone: 630-208-2700
Fax: 630-208-2662
Toll Free: 800-737-6937


Looking for Local Sales Support?
We employ local field sales engineers throughout the world to provide assistance with designs and placing orders in your region. To contact your local Sales Engineer, visit our Local Sales Support page.


Like to check the status of a current order?
If you have already placed an order with us, you can check its status on richardsonrfpd.com whether it was placed online or by another method.

To view your "Order Status" page, you must be logged in to richardsonrfpd.com. Click the "Order Status" link at the top of the page, or go to your "My Account" page and click the "Order Status" link on the left menu. To see details of an order, click the "View Details" link next to the Order Number.

To track an order which has been shipped, click on the Tracking Number and you will be taken to the UPS web site. If you need further assistance please email: customerrelations@richardsonrfpd.com.


Want to change or update a current order?
If you have already placed an order with us and would like to update or change it, please call or email the Customer Support group in North America, Europe or Asia:

Phone: 1-800-471-2043 (7:30 AM - 5:30 PM CST)
Phone: 1-630-208-2309 (7:30 AM - 5:30 PM CST)
Email: customerrelations@richardsonrfpd.com


Need an RMA for a return?
If you need to return merchandise, you will need to use a Return Material Authorization or RMA. You may request an RMA number online.

PLEASE NOTE: Each return is reviewed on an individual basis, and filling out the RMA request does not guarantee that one will be issued. A valid RMA number is required for all products being shipped back to us. Product returns not specifying a valid RMA number will be refused at delivery and returned to the shipper.


Have a question about your order?
If you need assistance with an existing order, please contact a Customer Relations Representative in North America, Europe or Asia:

Phone: 1-800-471-2043 (7:30 AM - 5:30 PM CST)
Phone: 1-630-208-2309 (7:30 AM - 5:30 PM CST)
Email: customerrelations@richardsonrfpd.com