Within the United Kingdom, just over one in five (21%) disabled rail passengers reported that they find train travel difficult. Much of the region’s railway systems continue to rely on antiquated infrastructure, and with research from the Department of Transport stating that more than two-thirds of disabled passengers experience at least one issue throughout their rail journey, change was required to make trains more accessible for the people who rely on them. The Persons with Reduced Mobility – Technical Specifications for Interoperability (PRM TSI) framework was introduced to improve the accessibility on high-speed rail systems for persons with disabilities and persons with reduced mobility.

For train operator Northern Trains Limited, the PRM TSI legislation, along with planned franchise commitments, led to ‘The Digital Train Project’ – the largest single project relating to legacy fleet updates within the United Kingdom…